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Frequently Asked Questions

Answers to common questions about your rights and our work.

Wages

I think my paychecks are short. What can I do?

Write down the hours you actually worked and compare them to your pay stubs. Keep any schedules, time records, or messages. Then contact us — our team can help you figure out what you're owed and how to recover it.

I work for tips. Can my job pay me less than minimum wage?

Employers may pay a lower cash wage to tipped workers only if your tips bring you up to at least the full minimum wage. If they don't, your employer must make up the difference. If your pay falls short, contact us.

I never get a lunch break, and I don't get paid for it either. Is that legal?

If you work through a meal break, that time generally must be paid. Short breaks usually count as paid work time too. Keep track of the hours and reach out so we can review your situation.

Debt

Can a debt collector call my family?

Debt collectors generally cannot discuss your debt with family members. They may contact others only to find your address or phone number — not to talk about what you owe. If a collector is harassing you or your family, we can help.

Housing

My landlord refuses to fix the heat. Can I withhold rent?

Missouri has specific rules about repairs and rent — withholding rent the wrong way can put you at risk of eviction. Before you act, talk with us so we can explain your options and help you protect yourself.

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